Do You Have A Difficult Website?
Friday, April 27th, 2007I just read an interesting article about the ease of a website in relation to how many sales it brings in.
The fact is most customers abandon an online shopping cart before completeing the order. As they work their way into your system, the difficulty prevents them from making the sale easily, and makes them choose to move on to another site instead.
Walk through your site as a customer. Do you require customers to open up accounts, choose uernames and passwords, and provide unnecessary information before allowing them to buy? Do they have to go through several pages before the sale is complete?
Or can they do it all on one page, see their order, hit the “Buy Now” button and complete the sale in a matter of minutes?
The easier you can make it, the better your sales will be.
Lori


